Privacy policy

Privacy Statement Sunny Hills

Sunny Hills is located at Willy den Oudenstraat 113 5026 DB Tilburg Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Willy den Oudenstraat 113 5026 DB Tilburg Netherlands

Personal data we process

Sunny Hills processes your personal data as a result of your use of our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address details
  • Telephone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, through correspondence and by telephone.
  • Location data
  • Information about your activities on our website
  • Information about your browsing behaviour across different websites (e.g. as a result of this company being part of an advertising network)
  • List of customer contact details via an app
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect information about website visitors under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We encourage parents to be involved in their children’s online activities to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@sunnyhills-booking.eu and we will delete that information.

For what purpose and on what basis do we process personal data?

Sunny Hills processes your personal data for the following purposes:

  • for processing your payment
  • for sending our newsletter and/or advertising brochure
  • to call or e-mail you if and when necessary to perform our services
  • to inform you about changes in our services and products
  • To give you the opportunity to create an account
  • Sunny Hills analyses your behaviour on the website in order to improve the website and compile a range of products and services in accordance with your preferences.
  • Sunny Hills tracks your browsing behaviour across various websites so that we can tailor our products and services to your needs.
  • Sunny Hills also processes personal data if we are legally obliged to do so, such as data needed for tax purposes.

Automated decision making

Sunny Hills does not make decisions based on automated processing about matters that could (significantly) affect individuals. These decisions are made by computer programmes or systems, without any human intervention (e.g. an employee of Sunny Hills).

How long personal data are kept

Sunny Hills stores your personal data no longer than strictly necessary to realise the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

Sunny Hills account details, booking details and invoices are retained for 7 years after the last booking.

Sharing personal data with third parties

Sunny Hills will not sell your data to third parties and will only provide it if necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Sunny Hills remains responsible for these processes.

Cookies, or similar techniques, that we use

Sunny Hills uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Sunny Hills uses cookies with a purely technical functionality. These ensure that the website works properly and, for example, that your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. When you first visited our website, we informed you about these cookies and asked your permission to place them. You can opt out of cookies by configuring your internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser settings.

Cookies are also set on this website by third parties, for example advertisers and/or social media companies.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Sunny Hills, and you have the right to data transfer. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another chosen organisation. You can send a request to view, correct, delete, transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to info@sunnyhills-booking.eu. To make sure that the request for access is made by you, please attach a copy of your proof of identity to the request. Rediger your passport photo number, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), citizen service number and passport number. This is to protect your privacy. We will respond to your request as soon as possible, usually within four weeks.

How we secure personal data

Sunny Hills takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or at info@sunnyhills-booking.eu